Help and contact
duvet shows your insurance in one place: you upload your policies, the app reads out premiums, cover and deadlines and reminds you before cancellation dates. The Agent answers questions about your own cover, citing the policy and page, as information, not advice.
Contact
Write to us at hello@duvet.one. We answer within a few working days.
Delete your account
In the app, tap the circle with the first letter of your email address at the top right to open “Settings”. At the very bottom, tap “Delete account” and confirm with “Delete account”.
All documents, extracted facts and settings are deleted immediately and for good.
Deleting only the app from your iPhone keeps your account. If you no longer have the app, install it, sign in the same way as before (with Apple if you used Apple, otherwise with the same email address) and delete the account there, or write to us.
Export your data
Open “Settings” as above and tap “Export my data”. The app creates a ZIP file with everything in your account as tables for Numbers or Excel, which you can save or pass on.
You open your uploaded originals in “Settings” under “Uploaded documents”.
Privacy
Which data we process, where and for how long is in the privacy policy. duvet shows no ads and contains no trackers, neither in the app nor on this page.